E-Claims features


Technical details

  • Work-flow based administartion
  • ASP .NET, MVC, .NET framework
  • Web application
  • Database: MS SQL
  • Service Oriented Architecture (SOA)
  • Web service communication
  • Audatex, Etax, AutoOnline wreck interface
  • Bruno állománykezelő rendszer interface
  • JPG, Excel, Word support
  • Web client, standard client solutions
 
 

E-Claims many possibilities in one system

3 in 1 functionality

Document handling

  • Document handling
  • Archiving documents


Process status monitoring

  • Electronic claim file handling (Vehicle, Property, CMR, etc.)
  • Deadline monitoring
  • Task handling
  • State monitoring
  • Claim file lifecycle monitoring


Expert functions

  • Coverage authorization process
  • Supports engineers inspection
  • Mobile device support (Tablet, vehicle, property)
  • Offline support
  • Status change monitoring
  • External partner involvement (service station, expert office)

 

System modules

Claims handling, administration, revision
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Expert office administartion

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Expert module (vehicle, property)
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Property tablet module
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Service station claims handling module
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This module provides opportunity for the experts to work offline if necessary (i.e. in case of a network outage).
No loss of work, record claims continuously and send them when the connection comes back!

Expert functionality:

Property tablet module:

Our solution provides opportunity for the insurance companies to monitor the claims from the notification procedure (if raised in the service station).

Service station claims handling functions: